humOS Labs, LLC d/b/a Novii
Last Updated: December 10, 2025
Novii ("we," "us," "our") is a U.S.-only, AI-powered mental wellness and life-coaching application for adults 18 and older. We are not a medical or clinical service and do not provide therapy, diagnosis, or professional healthcare.
You can contact us at support@novii.ai.
This Privacy Policy explains what information we collect, how we use it, how we protect it, and the choices you have about your personal data.
You must be:
We do not serve users under 18 or residents outside the U.S.
Includes journaling content, coaching messages, wellness reflections, assessments, and other well-being-related information.
We treat this data with heightened protection.
We use your inputs to customize your experience.
We analyze aggregated or de-identified usage patterns to improve Novii.
We do not review or analyze journal text for product analytics unless you opt in to AI training.
If you choose to opt in:
We may use information to:
We do not sell personal data.
We do not share personal data for advertising or marketing.
We share information only with:
We use service providers solely to operate the Service (e.g., cloud infrastructure, analytics, support tools).
They may use data only under our instructions and cannot use it for their own purposes.
If you connect external services (e.g., a calendar), you authorize data exchange with that provider.
We may disclose information when required to comply with U.S. law.
We may share anonymous insights (e.g., "X% of users complete weekly goals").
No identifiers are included.
You may opt out of anonymized product-improvement analytics at any time.
You may request to:
Submit requests through the app or email support@novii.ai.
We already limit Sensitive Personal Information to service delivery only.
Novii does not store or access payment information.
All payments are securely handled by Apple or Google.
We retain your data until you delete it or delete your account, unless required by law to retain it longer.
When your account is deleted, your personal data is removed from active systems and purged from backups per our deletion cycles.
Your data is stored on secure servers located in the United States.
If you visit our website, we may use:
We do not use advertising or tracking cookies.
We use industry-standard technical and organizational safeguards to protect your data, including:
We are committed to maintaining strong safeguards and continuously enhancing our security measures to protect your information.
If a breach involves your health-related information — including unauthorized disclosure by a service provider — we will notify you and the FTC as required.
Residents of certain states have privacy rights under laws such as the California Consumer Privacy Act (CPRA), the Washington My Health My Data Act, and Nevada's Consumer Health Data law. These rights may include:
Some wellness-related information you provide may be considered Consumer Health Data, and we provide heightened protections and additional controls for this information.
You may exercise any applicable privacy rights by contacting support@novii.ai. We verify each request to protect your information and aim to respond within 45 days, or as permitted by law.
If we make material changes, we will notify you via in-app notice or email.
Continued use of Novii means you accept the updated policy.
For privacy questions or requests: