Terms of Service

1. Eligibility

• You must be 18 years or older and located in the United States.
• We do not knowingly serve minors or users outside the U.S.

2. Account Registration

• You may register using email/password or a third-party login (Google, Apple).
• You are responsible for maintaining the confidentiality of your login credentials and all activity under your account.

3. Description of Service

Novii provides tools to support personal growth and well-being, including:

• Journaling and reflective writing
• AI-powered coaching and guidance
• Goal, habit, and task features
• Assessments and guided modules

Novii is not medical or clinical care and does not provide therapy, diagnosis, or treatment.

Novii is not for emergencies. If you are in crisis, contact 988 or 911.

4. License to Use Novii

We grant you a personal, non-exclusive, non-transferable, revocable license to use the Service solely for your individual wellness and productivity purposes.

You may not copy, modify, distribute, or reverse-engineer any part of Novii.

5. User Conduct

You agree not to:

• Upload or input content that is illegal, harmful, infringing, deceptive, or abusive
• Attempt to access or interfere with systems you are not authorized to use
• Scrape, extract, or replicate Novii's AI models or logic
• Use Novii for commercial solicitation, spam, or unauthorized marketing

We may suspend or terminate accounts that violate these Terms.

6. Subscriptions and Billing

• Novii offers a 14-day free trial. If no payment method is added, the account will pause at the end of the trial.
• You have 30 days to add billing information before your account and associated data may be deleted.
• Subscriptions automatically renew monthly, annually, or every 3 months.
• All billing is handled by Apple or Google. Novii does not store payment information.
• You must cancel subscriptions through your app store account. Refunds follow store policies.

7. Content Ownership and Usage

• You own the journal entries, assessments, and other content you create.
• You grant Novii a limited license to use your content only to operate and improve the Service.
• If you opt in, you may allow de-identified content to be used to improve Novii's internal AI models.
• We do not sell content or use it for external AI training.

8. Termination

• You may delete your account at any time.
• We may suspend or terminate your account if you violate these Terms.
• Accounts paused for 30+ days without payment may be deleted.

Upon termination, certain sections of these Terms will continue to apply (including intellectual property, disclaimers, limitations of liability, and arbitration).

9. AI Limitations

AI-generated suggestions may be inaccurate or incomplete. You should use your own judgment when interpreting AI responses.

Novii is not responsible for decisions you make based on AI output.

10. Disclaimers

• Novii is provided "as is" without warranties of any kind.
• We do not guarantee specific outcomes or results from using the Service.
• We are not liable for delays, interruptions, or errors outside our reasonable control.

11. Limitation of Liability

To the fullest extent permitted by law:

• Novii's total liability will not exceed the greater of $100 or the amount you paid in the last 3 months.
• We are not liable for indirect, special, incidental, or consequential damages.

Some jurisdictions do not allow certain limitations; in those cases, limitations apply to the maximum extent permitted.

12. Arbitration and Governing Law

• All disputes must be resolved through binding arbitration, on an individual basis, waiving class actions.
• You may opt out of arbitration within 30 days of accepting these Terms by emailing support@novii.ai.
• These Terms are governed by California law, and any non-arbitrated disputes must be brought in Santa Clara County, CA.

13. Modifications to the Terms

We may update these Terms periodically. We will notify you of material changes via in-app notice or email. Continued use of the Service after changes take effect constitutes acceptance.

14. Third-Party Services

Novii may include integrations or links to third-party services. We are not responsible for third-party content, policies, or practices.

15. Notices

Formal notices may be sent to:

or to support@novii.ai.

16. Contact

Questions about these Terms? Contact us at support@novii.ai.

© humOS Labs, LLC d/b/a Novii. All rights reserved.